Retail sales training
Our retail sales training helps your people sell more. How do we do this? By showing ways that your sales people can improve the experiences your customers have. You already know that your customers' experience is vital in retail sales. You create a great store, with appealing products and tempting offers. And part of the experience is in the behaviours and interactions of your staff. What they will learn in our retail sales training is how to improve this. We have an expertise in sales combined with knowledge of behavioural change to create our unique sales training. All the time during the training we relate ideas to the actual situations in store. This makes our training relevant and very useful to the participants.
How can retailers improve sales?
Customers are becoming experts at shopping. With the internet they can shop for pretty much anything at anytime. They can do their research, read reviews and get as product knowledge as they want to. So what really matters is the value added your people give in store. The customer experience in your stores has to be exceptional and in line with your brand values.
Our retails sales training takes your brand values and translates these into behaviours for your team. So the customer will feel the product, service experience is seamless.
Your customers always have a choice and by improving their experience you will encourage them to make your stores the right choice for them.
How do we make this training live?
Live training is an idea we developed to make training as relevent as possible to participants. So this means making it as close to work as possible.
With our retails sales training one of the best ways to do this is by running the training in store. Some of the ideas can be introduced and discussed in a meeting room. They can then be applied in store. You can also apply them with real customers.
Models & techniques used in our retail sales training
We have developed a number of models unique to our retail sales training that can be adapted for your business:
Who is our Retail Sales Training right for?
Our retail sales training is right for anyone in a retail selling role. We adapt the content, examples and role play situations to match your business.
What challenges can this training help with?
Our retail sales training is aimed at adding value to yo by giving your people practical ideas. We do this using our own models and tailor the training to your business. In this way we create a training experience that is memorable and enjoyable.
The challenges we help with include: